Skip to main content
Who We Are

Care that sees the person, not just the plan.

Jonquilla Home & Community Care provides flexible, person-centred NDIS support across Victoria. We work alongside participants, families and support networks to create care that respects individual strengths, needs, cultures and aspirations.

Your goals lead the way.

Every person has a different idea of independence, connection and a good life. We take the time to understand yours. Whether you need help with everyday routines, transport, community participation, independent living, behaviour support or navigating your plan, our role is to provide practical support and genuine encouragement without taking choice away from you.

A calm planning moment that represents participant-led support goals
Our Mission

To enhance the lives of people with disability.

Through holistic, tailored home and community care that supports independence, well-being and meaningful participation.

Our Vision

Equal opportunities, genuine choice, full inclusion.

A community where people with disability have equal opportunities, genuine choice and full inclusion—and where every person feels valued, supported and empowered.

Our Values

Six commitments that shape our work.

Respect

We honour each person's identity, culture, choices and right to direct their own life.

Empowerment

We focus on strengths, confidence, capacity and greater independence.

Compassion

Kindness, patience and empathy shape every interaction.

Quality

We continually work towards dependable, safe and high-quality support.

Transparency

We communicate openly and involve participants in decisions that affect them.

Inclusion

We help people build connections and participate in community life in ways that feel meaningful to them.

Portrait of Jonquilla Care's Founder and Director
Message from the Founder

"Everyone can be heard if someone is willing to truly listen."

Jonquilla Care was founded on a simple yet powerful belief: every individual deserves compassionate, person-centred support that empowers them to live with confidence and dignity.

With a background in social work, the founder established Jonquilla Care to provide care that goes beyond completing daily tasks. Her vision was to create an organisation that genuinely listens, builds meaningful relationships, and helps participants achieve a better quality of life.

Guided by values of empathy, confidence, and positive action, she continues to shape the organisation's culture through strategic leadership, thoughtful decision-making, and a commitment to continuous learning. By embracing innovation, responsibility, and collaboration, she inspires the team to deliver exceptional support while creating lasting, positive outcomes for participants, their families, and the wider community.

Today, that vision remains at the heart of Jonquilla Care—providing genuine care, fostering independence, and creating better possibilities for every individual it supports.

Why People Choose Us

Support you can rely on.

Flexible support shaped around the participant
Skilled and compassionate support professionals
Clear, consistent communication
Broad connected services from one provider
Support available 24/7
Victoria-wide service coverage
Participant Experiences

Care that makes a meaningful difference.

Rated 5.0 by our community · 58 Google reviews

I have the pleasure of working with their team to coordinate care for our employees and their families, and the experience has been nothing short of outstanding. I highly recommend Jonquilla Home Care and Community to any organization or individual looking for reliable and compas…

Nissy Varghese
Google review

Jonquilla Home and Community Care offers outstanding service with a compassionate team. Special thanks to Nissy for her exceptional support and dedication! I recommend Jonquilla Home and Community Care to everyone and Nissy’s supervision in dealing with this 😊

Asmi Sayed
Google review

Jonquilla Home and Community Care has proven to be a beacon of hope and support for individuals with disabilities in Melbourne. As a qualified NDIS service provider, they have consistently demonstrated a commitment to enhancing the lives of those they serve. My experience with Jo…

Areshk
Google review

I can't express enough gratitude for the exceptional care and support I received from Jenny. Her compassion and commitment were evident in every aspect of her service. She easily connects with people. I highly recommend her, and I feel truly blessed to have found her!

Alejandra Rincon
Google review

Embracing Excellence: Jonquilla Home and Community Care — NDIS Service Provider. In a world where care is not just a profession but a calling, Jonquilla Home and Community Care emerges as a beacon of compassion, dedication, and excellence. From the moment you engage with Jonquill…

Levi Stevens
Google review

Jonquilla Home and Community Care is a very professional and forward-looking organisation with the well-being of clients and patients at the forefront of all its considerations.

Keith Ockersz
Google review

Tell us what good support looks like for you.

We are ready to listen and help you explore your next step.